Shipping Policy – Serano By Nicole Thank you for shopping at Serano By Nicole. We ship all orders from Grand Prairie, Texas (USA). Processing Time All orders are processed within 2–3 business days. Orders are not shipped on weekends or holidays. Shipping Rates & Delivery Estimates Shipping cost is calculated at checkout. Estimated delivery time within the United States: 3–7 business days. Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Incorrect Address Serano By Nicole is not responsible for orders shipped to an incorrect address entered by the customer. Lost or Damaged Packages If your package is lost or arrives damaged, please contact us at mtsaccessories25@gmail.com.